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From Systems of Engagement to Systems of Action: The Agentic CPO

By Kelly Barner
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Procurement leaders have spent the last decade building systems of record and engagement, modernising supplier management, spend tracking, and operational visibility. But as supply chain complexity grows and budgets tighten, insight alone is no longer enough.
The future belongs to systems of action, platforms powered by Agentic AI that don’t just inform procurement teams but actively initiate, orchestrate, and execute work across the full source-to-pay lifecycle. From autonomous intake agents that capture and route every request intelligently, to autonomous negotiation agents that drive real-time supplier value, the Agentic CPO is no longer a vision. It is here.
In this on-demand webinar, Ardent Partners and Zycus explore how Agentic AI is reshaping the CPO operating model and what it means for procurement teams ready to move from AI experimentation to outcome-driven performance.
What You’ll Learn
- How systems of action differ from system of record and engagement, and why this shift is critical from modren CPOs
- What Agentic AI changes for the classic Agentic CPO Operating model, including decision velocity, accountability, and governance
- How autonomous intake agents eliminate friction at the start of the S2P journey by capturing, classifying, and routing requests without manual interventions
- How autonomous negotiation agents drive faster supplier outcomes, reducing cycle times and unlocking value across procurement
- Where Agentic AI delivers the most immediate impact across intake-to-outcome workflows
- How to move from AI experimentation to measurable, outcome-driven value
Watch On-Demand
Watch this webinar to hear from industry analysts and product experts, and discover how Agentic AI can transform your procurement from a system of engagement into a true system of action .
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About the Speakers
Authors
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Director, Product Management,
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Zycus
A Product Management leader with entrepreneurial expertise in building enterprise B2B SaaS platforms powered by generative AI. At Zycus, Saquib drives the vision and execution of systems of action—AI-powered procurement platforms that move beyond engagement to autonomously initiate, orchestrate, and execute work across the source-to-pay lifecycle. With nearly three years of experience leading high-performance cross-functional teams at Zycus, they specialize in translating cutting-edge Agentic AI capabilities into outcome-driven solutions that deliver measurable ROI for CPOs. Their work focuses on reshaping decision velocity, governance, and team performance through the Merlin AI agent platform, enabling procurement organizations to scale impact without additional headcount.
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