Beyond the Hype: Where ANZ Procurement Really Stands on Agentic AI

Procurement’s mandate has flipped. Teams are asked for more savings, faster cycles, and tighter compliance, all without adding headcount.

Every vendor is announcing agent libraries. Almost no procurement team in ANZ is running them at scale. So what is actually happening on the ground in our region, past the “50+ agents” marketing noise?

In this on-demand session from the ANZ edition of the Agentic AI Procurement Masterclass, delivered in partnership with PASA, Jonathan Dutton FCIPS interviews Rachel Feenstra of Infosys Portland on what agentic AI really looks like inside Australian and New Zealand organisations today. No product pitch. Clear definitions, hands-on implementation experience, and the governance questions most teams have not thought to ask yet.

The room proved the point. When we polled attendees live on where they sat in their AI journey, 51% said experimenting, 25% had not started, and not one respondent reported agentic AI running at scale.

What you’ll see:

• What separates a point agent from true orchestration, why intake is the front door for every request, and why the agent count vendors advertise is a vanity metric
• What agentic debt is, how it compounds on top of existing technical debt, and the five disciplines every agent needs: an owner, a scope, a meter, a log, and a kill switch
• The honest reason procurement technology business cases fail in ANZ, where Gartner found only 17% get approved, and what gets stripped out that should never have been optional

Plus the rest of the live poll results: manual intake handling topped the automation wish list at 39%, while data quality (40%) and incorrect autonomous decisions (39%) dominated attendee concerns.

Watch the full session on demand and get the regional picture of agentic AI in procurement, from two people who see it being implemented every week.